How To Help a Suicidal Friend

Worried About a Friend?

If you’re concerned that someone you care about is struggling, the best thing to do is reach out. Below are ways to approach these difficult conversation​s.

Suicide and depression can be an uncomfortable topic to talk about. That’s often why people who are struggling don’t ask for help. Whether it’s a fear of rejection, stigma, being a burden, or being seen as less of a man somehow, these worries can all mean someone stays silent. They may try to soldier on and put on a brave face when inside they’re suffering or not even register how bad things are.

Suicide is preventable and there are some things we can all do to help someone who is suicidal. Offering support and understanding can have a massive impact on a friend struggling to cope.​

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Signs To Look Out For

There can be signs to look out for and ways to approach the conversation.. Familiarise yourself with the information below so that you feel empowered to help.

Common signs to look out for can include:

  • Talking about suicide or talking about not wanting to be around anymore
  • Looking for ways to end their life and intentions to act on these
  • Expressing feelings of hopelessness, feeling trapped or being a burden
  • Withdrawing from social interactions and usual activities and interests 
  • Exhibiting drastic mood swings – strong emotions or emotional numbness
  • Engaging in risky or self-destructive behaviours such as alcohol or drug use
  • Recent difficult life events and crises – bereavements, financial insecurity, or other trauma
  • Getting affairs in order – making wills, giving away possessions, saying goodbyes 
  • Often, there are no signs – many people experience a sense of calmness

Trust Your Gut if Something Feels Off

Everyone goes through tough times, whether it’s a break-up, losing a job, a stressful time at work, or feeling like a failure. These are also situations that can trigger suicidal thoughts or impact someone’s ability to cope.

When someone is struggling, it could be linked to a single big event that has negatively affected them, or it could be a series of smaller things that build up over time. Either way, people respond differently and it’s worth keeping an eye on a mate going through a stressful time, or someone who seems more down than usual.

Sometimes there are warning signs and other times there aren’t. Changes in behaviour might include unexpected mood changes, withdrawing socially, changes in sleep and eating, not having energy, feeling agitated and angry, self-neglect, risk-taking behaviour like drinking and taking drugs, and bringing up suicide or wanting to die, even as a joke.


Often, If you think something is off, it probably is – trust your gut. ​

Choose To Help

If you’re worried about a friend who might not be OK, it can be tough to know if and how to bring it up with them. But it’s almost always better to speak up than stay silent. If you’re worried about upsetting them, that’s understandable. But remember, by bringing it up you may help to save their life, whereas the worst that can happen is a simple misunderstanding.

Prepare for the Conversation

Think ahead about what to say and what might happen next.

  • Create time to talk and time to stay with them if they are suicidal
  • Have details on how to access crisis services in your local area
  • Find a safe and private space for them to open up to you
  • Limit distractions and the potential for interruptions from the conversation

There’s more information on all of this below, but the most important thing is to feel prepared and calm going into the conversation while ensuring that your friend will have the time and space to open up to you.

Choose somewhere private and quiet where the person feels comfortable. You don’t want to be interrupted and you want to have enough time to talk about what might come up. Avoid meeting in the pub or discussing these things over a beer – your effort to help will be diluted because alcohol impairs our ability to cope emotionally and recall the conversation!

Be kind to yourself too. You’re not an expert and you don’t need to have all the answers. The most important thing is to know that listening and asking the question is the beginning towards finding a solution. You might not have answers but there are people out there who do know solutions your friend isn’t yet aware of.

Be Direct

The best approach is being sensitive and direct. Let them know that you’ve noticed a change in them and that you’re concerned.

Suicide isn’t a dirty word. Asking someone if they are feeling suicidal can be scary, but avoiding the word and skirting around the issue makes it harder for someone to open up and can add to the stigma attached to suicide.

Asking direct questions encourages people to be honest and research shows that speaking openly about suicide decreases the risk of someone acting on their feelings. Direct questions include things like “are you feeling suicidal?”, or “have you thought about ending your life?”.

If you’re afraid that this might put the idea in someone’s head, it won’t. If someone is feeling suicidal, it’s already in their head and it will probably be a big relief to be able to acknowledge how they are feeling.

If they’re not feeling suicidal, you’re allowed to feel awkward for a moment then move on. Keep in mind also that it may be they are struggling in some other way and your interest opens a door to have a conversation about other potential struggles. Whatever happens, they’ll probably be grateful you’re looking out for them. These types of conversation deepen connections and strengthen relationships.

Listen and Encourage Them To Open Up

Remember, you don’t need to be an expert to help someone feeling suicidal, and you don’t need to present a solution. In fact, you often don’t need to say a lot. Listening and helping someone to work through what’s going on in their head can be enough to save a life.

As well as being direct and using the word suicide, here are some tips for a conversation:

01.
Keep Your Phone Away

Make eye contact and focus on what someone is saying. This shows you care and are giving them your attention.

02.
Be Patient

It may take a while for someone to open up. If they pause while they’re talking, don’t try to fill the silence. Often someone is formulating what they want to say in their head and may have more to share. You could count to 5 in your head to make sure you’ve given them enough time.

03.
Use Open Questions

Use open questions that don’t have ‘yes’/‘no’ answers, like “how does that make you feel?”, and follow-up with questions like “tell me more”. This stops you jumping in with your own ideas or viewpoints and gives people an opportunity to think and reflect. It also helps them feel they can open up without being judged. Avoid shutting down the conversation by saying things like “try not to worry about it” or “stay positive”.

04.
Repeat Back What You’ve Heard

To help make someone feel listened and paid attention to. This also works as a way to check that what you’re hearing is what they mean.

05.
Take Them Seriously

Don’t deny what they’re saying. People do act on suicidal feelings sometimes, so it’s important to take them seriously when they open up about struggling to cope. Don’t try to convince them of how lucky they are, or leave them feeling guilty about wanting to end their life or the people they’d leave behind.

06.
Stay Calm

Encourage them to talk the situation through. Try not to overreact or become upset if you can help it. Even though it might be upsetting to hear someone is feeling suicidal, staying calm helps them feel calmer too. Suicidal thoughts are common but suicide less so.

07.
Avoid Making Assumptions

Avoid making assumptions about what may have caused their feelings or what will help. Try not to judge, criticise or blame them for any feelings or behaviours. They have taken a big step by telling you, so just listen and be there for them.

08.
Reassure Them

that they can share what they’re going through with you, and that you believe them and want to be there for them. You don’t need to solve their problems right now. What you can say is that these feelings won’t last forever, they will pass and that there is help available.

09.
Don’t Panic About Saying the Wrong Thing

You can always follow up to apologise if you felt that something you said was insensitive and to remind them that you’re still there for them.

Get Support

You don’t need to approach this alone. Think about involving family, mates or colleagues who may also be able to offer support. This needs to be with the consent of your friend.

There are lots of great services designed to help someone who is feeling suicidal, and some are specifically designed for men. You could point them in the direction of CALM, the Samaritans and others – there’s a list of organisations on our website. Sometimes, people find it easier to talk to a stranger than friends and family, so these can be a lifeline.

You can also discuss therapy or counselling and offer to help them contact mental health or crisis services in the local area.

Take Action

If someone tells you they are suicidal and have made plans or intend to kill themselves, don’t leave them alone.

Stay with them and say that you want to get professional help. You can call their GP, or in an immediate emergency get to a place of safety. At the moment this would be the local Accident and Emergency, where they can access local mental health crisis services. You could also check to see if you can access your local crisis resolution home treatment team directly but this is less common.

Emergency resources can include:

  • The person’s GP
  • Accident & Emergency
  • Crisis resolution home treatment teams/home treatment teams
  • National Suicide Prevention Helpline UK: 0800 689 5652 (6pm to midnight daily)
  • Samaritans: 116 123 (available 24/7).
  • Crisis Text Line: Text “SHOUT” to 85258.

If someone has said they’re struggling but is not intending to act on their suicidal thoughts, still encourage them to take action. Ask what has helped them before or find out more about what might improve their situation. You could work with them to make a safety plan listing what they can do to take care of themselves, how they would like to be supported, and who can be contacted in an emergency.

You could try setting some simple goals together, or make plans to meet up again soon. It can also help to encourage them to speak to other people in their life they trust.

Check if they know where to get support by asking things like “have you talked to anyone else about this?”, “would you like to get some help?”, “do you have someone you trust you can go to?”. It can be really helpful to signpost services designed to help people who are struggling to cope.

Keep Checking In

It’s a big step to bring up the conversation and you may never realise what impact you had – well done for stepping up.

If you can, don’t stop there though – check in regularly and arrange times to catch up. If you’re mates, it’s important to also find time to hang out as friends and keep doing the other things in life that you share an interest in. Face-to-face catch-ups are always better than texting.